Legal

Privacy Policy

Last updated: April 30, 2026

1. Introduction

SaasGuru ("we", "us", or "our") operates the SaasGuru course platform at saasguru.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our course.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information: name, email address, and password when you register.
  • Payment information: billing address and payment card details processed securely via our payment processor (Stripe). We never store full card numbers.
  • Communications: messages you send us via email or support forms.
  • Usage data: pages visited, course modules accessed, time spent, and actions taken within the platform.
  • Device & log data: IP address, browser type, operating system, and referring URLs.

3. How We Use Your Information

We use the information we collect to:

  • Deliver and improve the Service, course content, and your learning experience.
  • Process transactions and send related receipts and notifications.
  • Send you product updates, newsletters, and marketing communications (you may opt out at any time).
  • Respond to comments, questions, and support requests.
  • Monitor and analyse usage and trends to improve the platform.
  • Detect, investigate, and prevent fraudulent transactions and abuse.
  • Comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating the platform (e.g., Stripe for payments, email delivery services), under strict confidentiality agreements.

We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

5. Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and personal data by contacting us.

7. Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

9. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your data.
  • Data portability (receive a copy of your data in a structured format).

To exercise these rights, please contact us at privacy@saasguru.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@saasguru.com